Loyalty Programme

arapaima_logo_new

With our Arapaima loyalty programme there is a Reward for everything you buy! Its our little way of saying Thank you for being with us!

As an Arapaima member you will earn Arapaima points each and everytime you purchase any item at our showrooms! These accumulated points can be redeemed off your next bill or Arapaima merchandise.

Special promotions exclusively for members, Express Counters, Merchant deals, discounted products, invitations to special programs are some of the other benefits.

Purchase merchanadize by redeeming your araipama loyalty points

A wide range of items are available at our outlets for Arapaima redemption. These items can be redeemed of your existing Arapaima points.

Special benefits for Arapaima members

  • Life time membership
  • Collect points through your mobile
  • Highest percentage of points in the Island
  • More seasonal discounts and offers
  • Collect points on Gift voucher purchases
  • Dedicated customer service
  • Upgrade yourself for gold card membership
  • Special Gift items to purchase using your Points + Cash
  • Special discount on your Birthday purchase
  • Be updated on special promotions through SMS alerts
  • Special feature through the Mobile App

FAQ

What is an Arapaima card?

Arapaima is the exclusive Loyalty programme of GLITZ. As an Arapaima Loyalty member you will be entitled to many benefits and offers every time you shop at our stores!

What are the benefits will I enjoy as an Arapaima Member?

You will earn Arapaima points each and everytime you purchase any item at our showrooms! These accumulated points can be redeemed off your next bill or Arapaima merchandise. Special promotions exclusively for members, Merchant deals, discounted products, invitations to special programs are some of the other benefits.

Further Only Arapaima members are privileged to receive these updates on the latest promotions, offers etc. through SMS.

How does the Arapaima card work?

It’s pretty simple.

You do the shopping and we pay you for it ! Surprised? Well read on. As a silver member, for every Rs.100 worth of items you purchase at any of our outlets you will receive 2 points, and each point is equal to 1 rupee. So basically if your bill value is Rs. 2000 you will earn 40 points. Similarly on every purchase you keep on earning points which will be saved under your account until you redeem them.

How do I apply for an Arapaima Card?

Simply fill up the application form available at any of our outlets and hand it over to the cashier for a one-time nominal fee of Rs.200. You can also download the application from the website and handover the print out to any outlet.

When do I receive my Arapaima card?

In an Instant! As soon as you fill in the application and hand it over to our staff you will receive your Arapaima card instantly!

What is the difference between a Silver Card and Gold Card?

With the Silver card , for every Rs.100 spent you earn 2 points. But with the gold card you earn 3 Points for every Rs.100 spent.

How can I be promoted to the Gold Card category?

You become a silver card member when you apply for the Arapaima Loyalty card. You will be promoted to the Gold Card Category only after you have earned a total of 8000 Points within a period of 12 months.

How long is the card valid?

Arapaima membership is valid lifetime.

What if I lose my Arapaima card?

You must inform the Arapaima card center immediately by 077 22 444 22 or the closest outlet. A replacement card can be obtained by filling the lost card application form and hand over to the closet outlet. A charge of Rs.200/- will be payable and an Instant card will be issued by the cashier.

How will I be notified of any special promotions and events?

All are members will be notified about the latest promotions, offers etc. through SMS.

Existing Arapaima Cardholders

Update your details so we can inform you of the latest offers, promotions and more!

Arapaima Card / NIC / Passport No *

Mobile Number *

Email *

Comment *

Acheivement – Arapaima Awards

NOLIMIT, now claims to be the largest fashion retail chain in Sri Lanka, launched ‘Arapaima’ loyalty program in 2002 to honor and reward its loyal customers across all NOLIMIT, Glitz, Pallu & ‘Y pay more’ outlets.

In year 2012, ‘Arapaima’ was first awarded as one of the best loyalty programs in South East Asia by the Asian Retail Congress.

This year’s recognition with the receiving of the certificate of merit in ‘Customer Loyalty Program Award’ for ‘Arapaima, from the same awarding body, is yet another endorsement for ‘Arapaima’ in its contribution to building successful businesses through winning and retaining customer loyalty.

For any inquiries relating to the Arapaima Loyalty Programme, please feel free to call the Arapaima card centre on 077 22 444 22 or email info@arapaima.lk